Parcels within Switzerland up to 30kg are sent with DHL. You can find the corresponding tracking number in your customer account or receive it directly from DHL via email/SMS. For very large 3D printers/products, a freight forwarder may be used. They will contact you directly for delivery. You can track your shipment using the following link, providing the tracking number: DHL


Packages within the EU are usually shipped with DHL/Deutsche Post from our warehouse in Germany. To order, please visit our country-specific shops for Germany: and for Austria:


We ship our packages worldwide with Fedex.